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Martín Berakoetxea: «The enthusiasm with which we worked on the project got everyone on board willing to contribute with ideas and solutions»

Last October, GH Cranes’ homemade ‘Astebatean-1week delivery’ project hit the ten-year milestone. As its name in Basque indicates, guarantees delivery to the customer within a week. To celebrate this anniversary, we spoke with one of its main promoters, Martín Berakoetxea, Industrial Director of the Components Unit at GH Cranes & Components. 

Tell us how the Astebatean service was born 
Its birth is closely linked to the global crisis of 2009. On the one hand, sales of standard cranes had fallen in the domestic market, on the other, there was a need from our subsidiaries abroad to improve delivery times in terms of what mechanisms are concerned. This led us to carry out an exhaustive analysis and to realize that, with a good organisation, we could reduce the deadlines considerably, and more considering that we had the commitment from the Management to maintain the workforce so, therefore, we had available resources. Another relevant factor in the birth of Astebatean is that at that time the first steps were born from what today we call “Business Units”, the Lantegis. They organized GH into teams of people oriented to their markets and customers. At GH we understood that the crisis represented an opportunity at the same time, and, thanks to this advanced service, we were able to adapt to what the market demanded of us at such a delicate moment. 

«Thanks to this advanced service, we were able to adapt to what the market demanded of us at such a delicate moment» 

The idea was to reduce lead times from five to six weeks to just one. It is not surprising that, at first, many had doubts … 
Indeed. The first meeting on the 22nd July 2009 was not easy, even tense I would say. As is often the case with all changes, a part of the team viewed the initiative with suspicion and doubted its chances of success. However, when they heard the arguments we had, the vast majority were convinced. Therefore, as soon as we returned from vacation, we all got down to work. 

Tell us about the team that carried out the commissioning of the service. 
It was made up of twenty-seven people who we divided into three teams to analyze the process from offer to delivery: the first was in charge of the start, offer, order, etc. … the second of the manufacturing and supplier processes, and the third of managing the expeditions. From those days I remember the intensity and enthusiasm with which we all worked. A hoist requires a very high degree of customization so hundreds of details had to be polished and many meetings with teams and suppliers had to be held. The goal was not easy, but the enthusiasm with which we worked on the project made everyone want to contribute ideas and solutions. The success of the Astebatean service is the result of the excellent joint work of the three teams and the people who worked in them. 

«From the beginning of the project I remember the intensity and enthusiasm with which we all work» 

How was the service received by customers? Was the promise ‘One week’ been fulfilled from the beginning? 
The service was very well received. If the first Beasain hoist came out on October 27, by December we had already made almost thirty deliveries under the Astebatean service. The clients also immediately congratulated us. We knew that in order to have credibility we had to fulfill the one-week delivery promise and we have done so from the beginning until today. In these ten years we have delivered more than 3,500 kits and hoists and in 90% of them we have met the deadline of one week and, the one that has not done so, has an average delay of one day. 

How has this service helped GH over the years? 
In the difficult time in which it was born, it contributed to the development of the subsidiaries and to GH expanding its commercial network by being in the market with innovative products. Today it represents a differentiating value compared to the competition. 

«Astebatean helped GH expand its commercial network in a very difficult time» 

Coincidentally, the Astebatean service celebrates its 10th anniversary in another especially difficult year. How has the pandemic affected you? 
The service was only affected the first two weeks of the crisis. At that time, we did not have all the necessary guarantees to meet the deadlines and, before failing, we decided to stop. Nowadays, however, the service works with total normality and efficiency. 

What improvements do you plan to make in the future? Reduce deadlines perhaps? 
From the beginning we set up a monitoring team of ten people who, in addition to guaranteeing compliance with deadlines, works for the continuous improvement of the service and for gradually expanding the range of products available in it. 
At the moment we have not considered reducing the deadlines because we believe that it would not add value. It would only increase the risk of missing deadlines and we believe that this service should be deeply associated with the idea of ​​compliance. It is a guarantee and the main value. 

Although Martín Berakoetxea has been chosen as the protagonist of this interview, both hi and the management of GH Cranes & Components want to thank the team for their great work and effort to make ‘Astebatean’ possible:

Onintza Jáuregui, Aitziber Sodupe, Jon I. Bikuña, Marcelino Ormazabal, Juanjo Lazkano, Gorka Zabaleta, Alazne Gabarain, Bittor Azurmendi, José A. Astigarraga, Juan Miguel Ayestarán, Peio Odriozola, José Antonio Guerra, Víctor Guerra, Eneko Bermejobe, Fidel Guerra , Joseba Auzmendi, Miguel Intsausti, Yoli Fernández, Iñaki Sudupe, Ainara Igiñiz, Mikel Ruiz, Alex Guerra, Asier Etxeberria.

Eskerrik asko! Thanks a lot!

 

 

5 tips on how to make the most of the coronavirus crisis by improving and enhancing crane fleets.

The arrival of the coronavirus has posed an unprecedented challenge for the global business fabric. Faced with such a complicated reality, companies have had to adapt themselves in record time, and maximise their resources like never before. Despite this, unfortunately, a great many companies have seen a slowdown in their production.

With this article, we hope to show that while it is true that the current situation is not ideal, this crisis is also an opportunity to improve and reinforce company crane fleets without the need to disrupt production. Read on to find out how we at GH Cranes & Components can help.

  1. Crane inspections and review.
    As many industrial plants and workshops have seen production decrease, now is a good time to pay attention to safety and inspect cranes. At GH Cranes & Components, we have personalised inspection and maintenance plans for all hoist and crane brands. 
  1. Crane repair.
    More than a few companies have a crane that they had been meaning to repair before the crisis, but hadn’t found the right moment due to excess work. We at GH Cranes & Components recommend taking advantage of the moment now that production has slowed to make sure all cranes are properly tuned up.  We have technicians that are specialised in hoisting equipment repair for this very purpose.
  1. Updating cranes and elevators.
    We know that many companies have seen their budgets for new purchases reduced due to the coronavirus pandemic. In such cases, we recommend increasing the performance of existing equipment with some updates. GH Cranes & Components offers modernisation services for all crane brands.
  1. Planning and designing crane projects.
    In times like these, many companies might be rethinking their future, which is why it is good to remember that a crane is a long-term investment that can optimise material handling and increase productivity. We at GH Cranes & Components have a full team of designers and engineers that are ready to make all of your plans a reality.
  1. Supply chain optimisation.
    The Covid-19 crisis has meant that every order needs to maximise margins and profitability to the fullest. Since setbacks that slow down production are not an option, ensuring that necessary accessories and replacement parts are available at all times is fundamental. GH Cranes & Components offers OEM replacement parts, performance replacement parts, and equivalent crane parts to optimise company supply chains.

For more information, please contact us using this link.

Cómo aprovechar la crisis del coronavirus para mejorar y potenciar el parque de grúas.

La llegada del coronavirus ha supuesto un reto sin precedentes para todo el tejido empresarial mundial. Ante una realidad tan complicada, las empresas han tenido que adaptarse en un tiempo récord y maximizar sus recursos como nunca antes lo habían hecho. A pesar de ello, son muchas las empresas que desgraciadamente han visto frenada su producción.

A través de este artículo queremos señalar que, aunque es cierto que la situación actual no es la mejor, esta crisis es también una oportunidad para mejorar  y potenciar el parque de grúas de las empresas sin que ello suponga perturbaciones en su producción. A continuación contamos cómo podemos ayudar desde GH Cranes & Components.

  1. Inspección y revisión de grúas.
    Ahora que la producción se ha visto disminuida en muchos talleres y plantas industriales es un buen momento para prestar atención a la seguridad y revisar las  grúas. En GH Cranes & Components disponemos de programas de inspección y mantenimiento personalizados para todas marcas de grúas y polipastos. 
  1. Reparación de grúas
    Son muchas las empresas que tenían pendiente reparar una grúa antes de la crisis y no encontraban el momento debido al exceso de trabajo. Desde GH Cranes & Componentes recomendamos aprovechar ahora que la producción se ha ralentizado para poner a punto todas las grúas.  Para ello, contamos con técnicos especializados en la reparación de equipos de elevación.
  1. Actualización de grúas y montacargas
    Sabemos que por culpa del coronavirus muchas empresas han visto reducido su presupuesto para nuevos compras. En esos casos, recomendamos aumentar el rendimiento de los equipos ya existentes con actualizaciones. Así, GH Cranes & Components ofrece servicios de modernización para todas las marcas de grúas.
  1. Planificación y diseño de proyectos de grúa.
    En estos momentos que muchas empresas deben replantearse su futuro, cabe recordar que una grúa es un inversión a largo plazo capaz de optimizar el manejo materiales y aumentar la productividad.  Así, en GH Cranes & Componentes tenemos un completo equipo de ingenieros y diseñadores preparados para convertir todos los planes en realidad.
  1. Optimización de la cadena de suministro
    Las crisis ha hecho que cada pedido deba maximizarse al máximo, tanto en márgenes como en rentabilidad. Dado que ningún contratiempo debe frenar la producción, resulta fundamental asegurarse de tener en todo momento las piezas de repuesto y accesorios necesarios. Para optimizar las cadenas de suministros de las empresas, GH Cranes & Components ofrece repuestos OEM, repuestos de rendimiento y piezas de grúa equivalentes.